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All UK broadband firms to remove data caps during coronavirus crisis

Christian Fernsby |
All UK broadband firms have agreed to remove data allowance caps during the coronavirus crisis under a new deal struck with the government.

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Internet service providers and mobile operators including BT/EE, Openreach, Virgin Media, Sky, O2 and Vodafone have agreed to a number of measures designed to ensure all Brits have access to telecoms services during the lockdown.

The removal of data caps will apply to all fixed broadband services, while the firms have agreed to offer generous new mobile and landline packages to ensure people remain connected and the most vulnerable are supported.

These include data boosts at low prices and free calls from landlines or mobiles.

All telecoms providers have pledged to provide fair treatment and appropriate support to anyone struggling to pay their bills due to Covid-19, while any vulnerable or self-isolating customers will be given alternative methods of communication where possible if repairs cannot be carried out.

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