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BT is turning off dial-up internet

Staff writer |
The company said it is turning off dial-up internet because only a tiny number of its customers still went online using a dial-up modem. About 1,000 people who lived in remote areas would not be able to move to broadband.

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It added that the vast majority of its 6.8 million broadband customers had switched to much faster connections, writes BBC. However, a small number of people in rural areas where broadband will not work will struggle to get online after the change.

Dial-up customers were first informed about the impending closure in May and June this year, BT said, adding that most of these people would be able to migrate to a broadband service. The company said that the shut-down meant about 1,000 people who lived in remote areas would not be able to move to broadband as their phone line was incapable of supporting the technology.

These people were likely to be living in some of the most remote parts of the UK, said Oliver Johnson, chief executive of broadband consultancy Point Topic. Those who had to stick with dial-up would still be able to get such services from BT via its Plusnet subsidiary.


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