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NewVoiceMedia in Gartner’s Magic Quadrant for CCaaS, Western Europe

Staff Writer |
NewVoiceMedia said it has been positioned by Gartner in the “Challengers” quadrant of the Magic Quadrant for Contact Centre as a Service (CCaaS), Western Europe.




Gartner’s Magic Quadrants objectively depict the vendor landscape in various technology sectors.

Vendors are assessed against strict criteria and those who successfully appear in the Gartner Magic Quadrant fall into four categories: Leaders, Challengers, Niche Players and Visionaries depending on their “completeness of vision” and “ability to execute”.

“Our technology is attracting some of the world’s highest-growth businesses as we continue to drive innovation that is transforming the way they connect with their customers and prospects on a global scale”, said Jonathan Gale, CEO of NewVoiceMedia.


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