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T-Mobile will pay off your device with 'no hidden fees, no BS'

Staff writer |
During an event held to announce Un-carrier 9.0, Un-carrier for Business, the president and CEO of T-Mobile John Legere unveiled two new major Un-carrier initiatives.

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First, with T-Mobile's new Un-contract, customers will now have more certainty in their wireless pricing. Consumers and businesses alike can now rest assured that their Simple Choice rate plan won't go up as long as they're a T-Mobile customer and keep their plan and even customers with unlimited 4G LTE will lock in their rates for a minimum of two years.

You can even change to other qualifying plans and The Un-contract guarantee kicks in again.
The Un-carrier also launched Carrier Freedom, a new move where T-Mobile will now cover all outstanding phone and tablet payments up to $650 per line when customers switch to T-Mobile, freeing 29 million people currently trapped at AT&T, Sprint or Verizon to make the move.

Nearly half of consumers and business owners surveyed say they've been offered a good deal by the carriers only to have their rates raised later. And, more than two-thirds of consumers and business owners believe their wireless rates will go up in the next two years.

Traditional wireless industry contracts lock you in and give you nothing in return. The carriers can do just about anything they want, including changing your plan and even raising your rates.

By contrast, the Un-contract is all give, no take. You can keep your existing Simple Choice plan and T-Mobile won't raise your rates. As part of this commitment, customers on existing Simple Choice promotional plans can keep them for as long as they're T-Mobile customers. And, if you have an unlimited 4G LTE plan, you can rest assured your rates won't change for a minimum of two years.

"You can even change to other qualifying plans and The Un-contract guarantee kicks in again. And you can even leave when you like. It's all part of T-Mobile's efforts to eliminate restrictive service contracts from the wireless industry and give customers more freedom and flexibility.

"The Un-contract kicks in automatically on March 22 for all existing T-Mobile Simple Choice customers. No crazy strings, no hoops to jump through, no hidden fees, no BS," the company said.

Second, T-Mobile launched Carrier Freedom, a new move designed to free the 29 million people currently locked in to a device payment plan or lease with the old-school carriers by covering their outstanding device payments when they switch to T-Mobile.

For wireless customers, the single biggest obstacle to switching providers is cost. And last year, T-Mobile took a wrecking ball to that barrier with its Contract Freedom program, offering to pay every penny of the carriers' punitive early termination fees (ETFs).

The move helped catapult T-Mobile into the fastest growing wireless company in the U.S. with more than 8.3 million net new customers last year.

Now, with Carrier Freedom, T-Mobile is extending this simple concept to cover outstanding phone or tablet payments for those who bought their device on AT&T Next, Verizon Edge or other carrier equipment installment plans (EIPs) or leasing plans.

The move frees 29 million more people locked into equipment payment plans or leases with the other guys to switch to T-Mobile. Now, consumers and businesses feeling stuck with their carrier, because of contracts or phone payment plans or both, can make the move to T-Mobile without worry.

To take advantage of Carrier Freedom, a customer simply ports their number to T-Mobile's Simple Choice plan, trades in their smartphone or tablet and buys one of our hot new smartphones. They'll get the trade-in value right away, and a prepaid card with the balance of additional outstanding phone payments after the trade-in value when they submit the carrier's bill to T-Mobile, up to $650 total per line on up to 10 total lines.

Businesses with more than 10 lines also can also take advantage of Carrier Freedom, with bill credits up to $100 per line after the 10th line.

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