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Americans: FTC shouldn't decide what services wireless carriers can provide

Staff writer |
A vast majority of Americans (78 percent) recognize that wireless is different from wired broadband services and warrant a different approach to regulations like net neutrality, according to a Mobile Wireless Service Survey by CTIA-The Wireless Association.

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Conducted by TechnoMetrica, the survey shows a glaring disconnect between the views of a majority of Americans on regulation, mobile services and net neutrality and the policy direction currently being pursued by the Federal Communications Commission.

Less Government: Just six percent of Americans think the federal government should decide what new options and services wireless carriers and app providers make available, while nearly three-quarters (73 percent) say the government should be less involved in the evolution of mobile broadband and Internet networks.

Flexible Wireless Network Management: A strong majority of Americans support wireless companies having the flexibility to manage mobile broadband networks, given the dynamic and competitive nature of wireless ecosystem. Nearly two-thirds of consumers (64 percent) believe that wireless providers should be allowed to manage and optimize network traffic – including targeted techniques to handle bandwidth-intensive users – to ensure the best service for all customers.

Wireless is Different: Only 16 percent of Americans believe that government regulation should treat mobile services exactly the same as wired services. Meanwhile, 66 percent agree that any rules placed on mobile services must take into account today's wireless technologies and the vibrant, competitive mobile landscape as opposed to imposing Title II-style rules on new providers.

More Choice: Compared to home Internet and cable providers, a majority of Americans (57 percent) believe they have more choices among wireless providers.

More Innovative: By far, more Americans (42 percent) rate wireless companies as more innovative than the federal government (9 percent) or water and electricity companies (13 percent) that are already regulated as utilities.


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