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Four in 10 in U.S. dissatisfied with their healthcare costs

Staff Writer |
Even as the majority of Americans applaud the quality, cost and coverage of their healthcare, four in 10 adults are dissatisfied with their healthcare costs.

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Americans who are covered by Medicare or Medicaid are the least dissatisfied (29%), while dissatisfaction is highest among the uninsured (62%) and averages 48% among those with private insurance.

These figures are based on combined data from Gallup's 2014, 2015 and 2016 Health and Healthcare polls, conducted each November.

Across this period, coinciding with the implementation of the individual mandate component of the Affordable Care Act (ACA), an average 42% of U.S. adults report being dissatisfied with their healthcare costs.

That is up from 38% on average from 2011-2013, although similar to satisfaction levels a decade ago.

Just over a third of Americans in Gallup's 2014-2016 healthcare polling (37%) report being enrolled in a government healthcare plan such as Medicaid or Medicare; 52% get their healthcare through private insurance; and 11% have no insurance.

Among the three groups, dissatisfaction has increased the most in recent years for those with private insurance, rising to 49% in 2016 from an average 40% during 2011-2013, and more broadly from 31% in 2001.