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UK train companies to make ticketing systems cheaper and simpler

Staff Writer |
Changes to rail fares that would guarantee customers simpler fares and the best possible deal every time they travel are set to be trialled by train companies in the UK.

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Passengers on trains between London and Sheffield or Scotland will be among the first to benefit from an overhaul of rail fare regulations as part of the tests agreed between train companies and the government.

Extra measures to make ticket machines more user-friendly are set out in an action plan published by the Rail Delivery Group - which represents train companies and Network Rail.

These will also give customers better information and make it simpler to find the right ticket at the right price.

Trials are due to start in May this year on selected routes of new pricing, simpler routes to give customers clearer choices, and the removal of unnecessary and unwanted fares from the system.


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