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UK government bans bots buying tickets, fines to be unlimited

Staff Writer |
New UK legislation will ban ticket touts from using automated software to dodge security measures and snap up more tickets than allowed by event organisers, only to sell them on at hugely inflated prices.

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A new criminal offence, to be brought forward thanks to a provision in the Digital Economy Act, will mean those who break the law will face an unlimited fine. This places the UK at the forefront of the fight against touts exploiting real fans.

The legislation recently moved one step closer as Government notified the European Commission of its plans to take forward the proposals.

It comes as London musical Hamilton recently saw tickets being advertised on the secondary ticketing market for up to £6,000. Artists including Adele and Ed Sheeran have also been targeted by professional touts.

Ministers accepting the recommendations of a review into secondary ticketing by Professor Michael Waterson.

These included calls for better consumer education around the ticketing market, greater standardisation and transparency by industry, for ticket sellers to do more to guard against bot attacks, stronger enforcement of existing consumer rights laws, and the threat of further action if the industry does not act against rogue ticket traders.

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