Dixons Carphone probes data fraud, 105,000 cards compromised
Staff Writer |
As part of a review of our systems and data, we have determined that there has been unauthorised access to certain data held by the company, Dixons Carphone said.
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"We promptly launched an investigation, engaged leading cyber security experts and added extra security measures to our systems. We have taken action to close off this access and have no evidence it is continuing.
"We have no evidence to date of any fraudulent use of the data as result of these incidents. We have also informed the relevant authorities including the ICO, FCA and the police.
"Our investigation is ongoing and currently indicates that there was an attempt to compromise 5.9 million cards in one of the processing systems of Currys PC World and Dixons Travel stores. However, 5.8m of these cards have chip and pin protection.
"The data accessed in respect of these cards contains neither pin codes, card verification values (CVV) nor any authentication data enabling cardholder identification or a purchase to be made. Approximately 105,000 non-EU issued payment cards which do not have chip and pin protection have been compromised.
"As a precaution we immediately notified the relevant card companies via our payment provider about all these cards so that they could take the appropriate measures to protect customers. We have no evidence of any fraud on these cards as a result of this incident.
"Separately, our investigation has also found that 1.2m records containing non-financial personal data, such as name, address or email address, have been accessed.
"We have no evidence that this information has left our systems or has resulted in any fraud at this stage.
"We are contacting those whose non-financial personal data was accessed to inform them, to apologise, and to give them advice on any protective steps they should take." ■
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