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John Lewis to cut 387 jobs in restructuring move

Staff Writer |
John Lewis announced to some Partners details of proposed changes to ways of working, which will improve the customer experience.

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The proposals come as the John Lewis Partnership accelerates its strategy to adapt to changing customer needs against a backdrop of structural changes in the retail industry.

This will mean a period of change, investment and innovation for the business.

We expect the proposal to lead to around 387 fewer roles overall. Under these proposals, around 773 Partners will enter a period of consultation and 386 new jobs will be created.

Under the plans, new roles would enable Partners to work more flexibly and ultimately open up opportunities for more skilled roles with more potential for career progression.

The new proposed ways of working will be supported by new technologies and processes all of which will enable the Partnership to deliver a better customer experience.