Latitude Financial has detected unusual activity on its systems over the last few days that appears to be a sophisticated and malicious cyber-attack, a leading Australian personal loans provider atitude Financial Services said March 16.
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"The activity is believed to have originated from a major vendor used by Latitude.
"While Latitude took immediate action, the attacker was able to obtain Latitude employee login credentials before the incident was isolated.
"The attacker appears to have used the employee login credentials to steal personal information that was held by two other service providers.
"As of March 16, Latitude understands that approximately 103,000 identification documents, more than 97% of which are copies of drivers’ licences, were stolen from the first service provider. Approximately 225,000 customer records were also stolen from the second service provider.
If you have had your NSW driver licence details exposed in the Latitude Financial data breach you may need to replace your card.
The NSW Government is working with Latitude to support impacted customers following the financial company's recent database cyberattack.
If you have had your NSW driver licence details exposed in the Latitude Financial data breach you may need to replace your card.
You can replace your licence card online or in person at a Service NSW Centre.
You only need to replace your NSW driver licence if Latitude Financial has notified you that both your driver licence number and the card number have been compromised.
This is because in NSW, increased identity protections came into effect on 1 September 2022, to help guard against unauthorised use of a driver licence for ID purposes.
Since that date, both numbers on your driver licence, the licence number and the card number, are required to pass a Document Verification Service (DVS) check.
If both your driver licence number and card number (top right of the card) were accessed in the Latitude Financial data breach: Latitude Financial will contact you; you should replace your NSW driver licence.
When you replace your licence, your driver licence number will remain the same but your card number will change. This will protect you from unauthorised DVS checks using the old card's information. ■