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Operator of stricken cruise ship Diamond Princess to refund passengers

Christian Fernsby |
The operator of the quarantined cruise ship Diamond Princess pledged today to refund all 2,666 passengers due to the onboard outbreak of the new coronavirus.

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The vessel carried 1,045 crew members, who are also confined to the ship and cannot disembark during the 2 week quarantine period.

Carnival Japan Inc., the Japanese branch of Princess Cruise Lines Ltd., which operates the ship, said refunds will be offered via travel agencies through which the passengers made their bookings.

The company will ask passengers to submit invoices, along with receipts, after they return home. Carnival Japan said it had notified all the passengers in writing about the offer.

“We hope this will help ease our guests’ stress even just a little bit,” said a company official.

The cruise was initially scheduled for 16 days and 15 nights, with prices ranging from 250,000 yen ($2,280) to 1.38 million yen.

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