POST Online Media Lite Edition


Netherlands fines KPN, Tele2, T-Mobile and Vodafone for murky websites

Christian Fernsby |
The Netherlands Authority for Consumers and Markets (ACM) has imposed fines on telecom providers KPN, Tele2, T-Mobile and Vodafone for displaying incorrect and incomplete information about their offerings on their websites for consumers.

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Mobile plans are sold over their websites, among other sales channels.

Consumers must be able to find correct and complete information about the products and services on offer.

With such information, consumers are able to make proper comparisons, and to choose what plan meets their needs best.

Four telecom providers did not meet this requirement.

ACM has therefore imposed the following fines:

Fine on KPN 3,473,500 euros
Fine on Tele2 2,715,000 euros
Fine on T-Mobile 3,907,000 euros
Fine on Vodafone 3,120,500 euros.

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