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Airports are the biggest source of angst for American business travelers

Staff writer |
Business travelers experience a higher level of travel stress due to the gamut of anxiety-inducing scenarios that leave them worried and anxious.

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Mix in unforeseen circumstances within the global climate, and the stress level increases even more, according to Booking.com.

The research conducted by Booking.com, the global leader in connecting business travelers with the widest choice of unique places to stay, surveyed over 4,500 business travelers across eight countries.

Findings highlight that although a third of business travelers generally feel positive about traveling for business (39%), the biggest stressors for those traveling internationally for business stem from the logistics of their travel, with a staggering 93% feeling stressed at some point on their journey.

A combination of pre-travel planning, booking accommodations, arranging transport, managing expenses and receipts, and navigating the destination, combined with a lack of sleep, has the potential to leave business travelers weary and strained. That's all before the important meetings and actual work have even begun.

Top causes of anxiety for American business travelers:

Missing a flight / train
Language barriers
Possibility that luggage will be lost
Unfamiliar surroundings
Getting around the city
Losing important documents
IT setup / whether devices will work
Meetings being cancelled
Presenting to / meeting with people for the first time
Cultural norms / differences
Losing a company-owned device

Airports are the biggest source of angst for American business travelers. Among their least favorite things about international business travel, delays and cancellations topped the list, with half (47%) of business travelers complaining about this.

One in three (32%) say missing their flight is their biggest concern. As would be expected, jet lag (42%) and airport security queues (26%) are also disliked.

Touching down in a foreign destination can feel exciting and adventurous for those on vacation but for business travelers, it can be a different story.

The research shows that worries don't end at the airport, with one in four (26%) feeling anxious about language barriers when they reach their destination, and one in five feeling uneasy about being in unfamiliar surroundings (21%), and cultural norms and differences (13%).

In addition, more than one-third say one of their least favorite things is being away from family or friends. Men (40%) are slightly more likely than women (34%) to feel this way.


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