POST Online Media Lite Edition



 

Irish Passport Service employees redeployed to help other services, cleared all backlogs

Christian Fernsby |
The Minister for Foreign Affairs and Minister for Defence, Mr. Simon Coveney, T.D., has announced that the Passport Service issued more than 400,000 Irish passports in 2020.

Article continues below



Topics: IRISH   

Despite the introduction of travel restrictions both nationally and internationally in 2020, Irish citizens continued to require passports, particularly community living overseas.

The Passport Service paused operations during periods of Level 5 restrictions but continued to offer a same day service for emergencies and a weekly service for urgent adult renewals. This service was facilitated via the Passport Online system.

To assist with the wider State response to coronavirus, Passport Service personnel were also redeployed into other, essential public service roles, such as contact tracing for the HSE and assisting the Department of Social Protection to facilitate the processing of coronavirus related benefits.

At the beginning of the coronavirus pandemic, Passport Service staff were critical in assisting citizens abroad.

The Passport Service continued to operate its Customer Service Hub throughout the coronavirus public health emergency. During the intial crisis, Passport Service staff were key to providing consular assistance to citizens overseas.

The Customer Service Hub handled more than 117,000 chats through its WebChat service in 2020, and handled over 87,000 calls. 88% of customers felt that the service met or exceeded their expectations this year.

Minister Coveney paid tribute to staff in the Passport Service: "I am very proud of the dedication and commitment of colleagues across my Department. I want to thank staff in the Passport Service who adapted to the challenges of 2020 by demonstrating great flexibility and adaptability. They also demonstrated the resilience of the Passport Online system by effectively clearing any backlogs when operations resumed within 4 weeks. This is a real demonstration of the opportunities when cutting edge technology meets the innovation and flexibility of the civil service."

Following the lifting of Level 5 restrictions on 1 December 2020, the Passport Service resumed processing of passport applications received through the Passport Online system.

Minister Coveney reminded citizens of the advantages of using Passport Online: "The online service is extremely easy to use. It has awards for its user-friendly process, including a NALA award for the use of plain English. Passport Online is for everyone from new born babies to hundred year olds.

"Some applicants may not be familiar with using a computer. A friend or relative with basic computer skills can help them to apply – the process only takes ten minutes to complete.

"The processing of an online application is four times as fast as a paper application. In addition, the use of Passport Online can facilitate social distancing, given that a renewal application for an adult does not require the signature of a witness."


What to read next

Germany has world’s most powerful passport; U.S. No5
U.S. denying passports to Hispanics, questioning citizenship
U.S. passport as strong as Mexico's or Uruguay's

U.S.: Powerful storm to impact western part; fire weather concerns for areas of Plains

 
A significant winter storm will impact much of the West heading into the weekend, including dangerous, blizzard conditions for the Sierra Nevada.
 
 

Latest

Oil rig count up to 629
MF Meats recalls meat contaminated with oil not for food
€1.9 million from European Globalisation Adjustment Fund to support 390 dismissed workers in Denmark
€3 million from European Globalisation Adjustment Fund to support 835 dismissed steel workers in Germany

NEWS

Europol supports EPPO investigation into EUR 195 million VAT fraud scheme

Zambia declares state of disaster due to drought
No agreement reached between Polish PM and protesting farmers
1 dead, 2 missing as fishing boat capsizes off South Korea's southern island
Residents near collapsed mine in Venezuela continue to be evacuated
Croatia: 2 arrested on suspicion of agricultural subsidy fraud and document forgery
 

BUSINESS

One in three Swiss companies pays bribes abroad

Indonesia launches ammonium nitrate plant to boost food self-sufficiency
Work to deliver Midlands Rail Hub set to begin with £123 million
British Columbia’s minimum wage increases to $17.40 an hour on June 1
Madrid Metro Line 3 extension now 65% complete
Saudi Arabia launches new clean Euro 5 fuels
 

Trending Now

Three partners unite for landmark hybrid wind-solar farm offshore Italy

Italy regulator fines Enel unit 79 million euros for telemarketing abuses

New Zealand develops salmon farming in open sea

JoS. A. Bank appoints Byron Bergren to its board


POLITICS

Morocco aims to manufacture first plane by 2030

$30 million in initial SEEDS grants to accelerate development of industrial sites across Alabama
$7.5 million state investment supports Illinois' growing EV industry and workforce
Russia to ban gasoline exports for 6 months starting March 1
Qatar announces new LNG expansion project
Local leaders to receive £4.7 billion to transform transport across North and Midlands
 

Today We Recommend

Morocco aims to manufacture first plane by 2030


Highlights 

Infineon Technologies announces over 100 new jobs in Ireland

Macy's to shut 150 stores in growth, revitalization plan

Kyowa Kirin to bring more than 100 new jobs to Sanford, North Carolina


COMPANIES

Three partners unite for landmark hybrid wind-solar farm offshore Italy

Ethiopian inaugurates first of its kind e-commerce logistics facility at Bole International Airport
Exxon files lawsuit against climate activist investors Arjuna Capital and Follow This
Germany's KWS launches phase two of seed plant in Ukraine
Safran Aircraft Engines establishes new foundry in Rennes, Brittany for turbine blade manufacturing
Poland's Cargounit invests in Siemens locomotives for European rail modernization
 

CAREERS

Oxehealth appoints Todd Haedrich as CEO

Alan Berger joins Multi-Wing global board as non-executive director
BioMar appoints new VP for Asia
APO Group appoints Laila Bastati as chief commercial officer
TerraPay appoints Ruben Salazar Genovez as president
Personetics names Udi Ziv as new CEO
 

ECONOMY

South Korea's export grows for 5th straight month in February

Finland's economy contracted by 1.0 pct in 2023
Austria's GDP shrinks 0.8 pct in 2023
Canada's economic growth slows in 2023
U.S. Q4 GDP slightly revised down to 3.2 pct
More 15 and 16 year olds in Netharlands in paid work
 

EARNINGS

Dell Technologies Q4 revenue $22.3 billion

Hormel Foods Q1 sales $3.0 billion
Fortaco Q4 sales EUR 101.9 million
Statkraft delivered its second highest result
Dar Global revenues $360.6 million
Best Buy Q4 profit $460 million
 

OP-ED

Micromanaging is the worst enemy of efficiency and teamwork

Niger set to monetize massive gas reserves through Saharan natural gas pipeline
Putting the brakes on EV folly that choked the market
Oil discovery in Kavango Basin may mean huge benefits for Namibians
Cape Town and Dubai battle over Africa's energy future
Is America going to lose its superpower status?
 

AGRIFISH

New Zealand develops salmon farming in open sea

State Veterinarian confirms rabies in Middle Tennessee horse
Census of agriculture reveals increase in number of farms in New Jersey
Qatar imposes import restrictions on Jordanian leafy vegetables
Population growth of “bee hunting fly” detected in Buenos Aires
Philippines formally accepts Agreement on Fisheries Subsidies
 

LEADERSHIP

Generating 'buzz' about new products can influence their success

Hiring 'problem directors' can knock up to 64% off firm's value
Problematic 'zombie leadership' lives on in many cases
Younger workers have significantly lower productivity than older
Employees who experienced burnout valued jobs with training opportunities less
Moderate performance goals let workers adapt to turbulent marketplaces, research suggests
 

CRIME

Sandoz pays $265 million for settlement in U.S.

Italy regulator fines Enel unit 79 million euros for telemarketing abuses
Family Dollar fined $42 mln for storing food, drugs in rodent infested warehouse
Former Vitol oil trader convicted of corruption
Three NRA leaders found liable for graft
Linde unit to pay $25.5 mln over claims it defrauded U.S. healthcare programs
 

Magazine

TRAVEL

Experience the thrill of walking across the breathtaking Ruyi Bridge

Share your story in Denver StorySlam in just five minutes
The Garden of Ninfa, Rome's dreamy romantic getaway
Visitors to be welcomed back on Farne Islands
Hotel Taschenbergpalais Kempinski Dresden opens
306 Room Tempo by Hilton Nashville Downtown hotel opens
 

SEA, LAND, AIR

Pagani Huayra R Evo, 900 hp from 770 Nm

Embraer Phenom 300E, true force to be reckoned with
Sikorsky S-76D helicopter, for perfect business travel above roads
Porsche Taycan, improved in almost everything
New Ford Explorer is all about exploring
Chevrolet 2025 Equinox is new and refreshed
 

DESIGN

Luxury duvet looks good, fells good and keeps you healthy

Vacheron Constantin, watches for life and more
Schüller kitchens, where functionality marries design
Marc Kaufman Furs, from glory days of Wild West to fashion empire
Kelaghayi scarf, powerful women's fashion symbol from Azerbaijan
Tiffany reimagined their necklace collections in bold style
 

GADGETS

Casette tapes are making a big comeback, and so are portable players

Neumann TLM 103, standard microphone for both voice and music
Epikore Epikore, luxurious loudspeakers you should have
Retro radios with soul for your car
Balanced Audio Technology power amplifier REX 500, 500 watts of solid state
Marantz TT-15S1 turntable, excellent materials and sound
 

HEALTH

Nutraceutical recalls thousands of bottles of mouthwash due to poisoning risk

New microbiome insights could help boost immunotherapy for range of rare cancers
Vaping can increase susceptibility to infection by COVID-19
AstraZeneca's Voydeya treatment recommended for EU approval
GSK gonorrhoea treatment achieves efficacy endpoint in latest trial
Secret, undeclared pesticide ingredients may pose risk to people, pollinators and environment
 

MEANTIME

Scientists discover radiation from massive stars shapes planetary systems

Avian influenza virus adapting to spread to marine mammals
China's first 'ground space station' passes acceptance review
India unveils astronaut-designates for its first human spaceflight
Australian research discovers 8 new Pacific bee species
Significant glacial retreat in West Antarctica began in 1940s