Leadership : Page 32
February 23, 2017
Collegial support is crucial when processing negative customer feedback, according to a new study from the University of Eastern Finland.
February 20, 2017
Professor Gianvito Lanzolla and Dr Hans Frankort, examined a large online B2B marketplace to identify the key factors which influence a buyers' decision to make a purchase.
February 16, 2017
Introducing new products through pre-order price promotions is a time-honored strategy. But how deep should those discounts be and what factors induce consumers to make the leap of faith needed to plunk down money for a brand-new model?
February 13, 2017
A forthcoming study in the INFORMS journal Marketing Science, based on the psychology of sympathy, shows that small changes in the wording of a fundraising letter can increase donations by over 300 percent.
February 9, 2017
Many entrepreneurs dream of leading a successful company. But launching a startup is only the first step.
February 6, 2017
A simple question for a new CEO: How much time do you need to tell are your employees good workers? The answer is a bit surprising: A few days.
February 2, 2017
Strategies to boost staff performance and morale by manipulating our desire for meaningful work often achieve the opposite - damaging organisations and alienating employees, a study suggests.
January 30, 2017
A new study that includes a University of Kansas researcher has found that the level of smile intensity in marketing photos influences how consumers perceive the marketer's competence and warmth, which can lead to different results depending on the context.
January 26, 2017
A new study finds that corporate sustainability reporting often focuses on issues that are unimportant to stakeholders, and offers specific suggestions to improve the content of future corporate sustainability reporting efforts.
January 23, 2017
Left wingers are twice as likely to punish companies which aggressively avoid tax, according to a new study from Queen Mary University of London (QMUL).
January 19, 2017
A new study from the University of Vaasa explores managers\' perceptions on firm performance.
January 16, 2017
Geert Hofstede's "Culture's Consequences" is one of the most influential management books of the 20th century. With well over 80,000 citations, Hofstede argues that 50 percent of managers' differences in their reactions to various situations are explained by cultural differences.